Organises and controls the operations of a hotel or motel to provide guest accommodation, meals and other services. Registration or licensing may be required.
Tasks & Responsibilities
Directing and overseeing reservation, reception, room service and housekeeping activities
Supervising security arrangements, and garden and property maintenance
Planning and supervising bar, restaurant, function and conference activities
Observing liquor, gaming, and other laws and regulations
Assessing and reviewing customer satisfaction
Overseeing accounting and purchasing activities
Ensuring compliance with occupational health and safety regulations
May provide guests with local tourism information, and arrange tours and transportation
Alternative Titles
• Hotelier
• Publican
Assessment Documents
Qualifications
Employment references
CV
Passport
English test
Check VETASSESS website for current requirements.
Hotel or Motel Manager (ANZSCO 141311) | Australian Occupation Guide