ICT Business Analyst (261111)

Tasks & Responsibilities

• Working with users to formulate and document business requirements
• Identifying, investigating, and analysing business processes, procedures and work practices
• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
• Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
• Creating user and training documentation, and conducting formal training classes
• Developing functional specifications for use by system developers
• Using data and process modelling techniques to create clear system specifications for the design and development of system software
• Acting as a central reference and information source, providing guidance and assistance in the system project decision making process