Hardware Technician (313111)

TRASkill Level 2STSOL

Supports and maintains computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.

Determining software and hardware requirements to provide solutions to problems
Responding to inquiries about software and hardware problems
Adapting existing programs to meet users' requirements
Installing and downloading appropriate software
Ensuring efficient use of applications and equipment
Implementing computer networks
Designing and maintaining websites
Repairing and replacing peripheral equipment such as terminals, printers and modems
May work in a call centre

• Determining software and hardware requirements to provide solutions to problems
• Responding to inquiries about software and hardware problems
• Adapting existing programs to meet users' requirements
• Installing and downloading appropriate software
• Ensuring efficient use of applications and equipment
• Implementing computer networks
• Designing and maintaining websites
• Repairing and replacing peripheral equipment such as terminals
• printers and modems
• May work in a call centre

Check TRA website for current requirements.