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ICT Support Technicians nec (313199)

TRASkill Level 2STSOL

Description

This occupation group covers ICT Support Technicians not elsewhere classified.

Tasks & Responsibilities

  • Determining software and hardware requirements to provide solutions to problems
  • Responding to inquiries about software and hardware problems
  • Adapting existing programs to meet users' requirements
  • Installing and downloading appropriate software
  • Ensuring efficient use of applications and equipment
  • Implementing computer networks
  • Designing and maintaining websites
  • Repairing and replacing peripheral equipment such as terminals, printers and modems
  • May work in a call centre

Alternative Titles

  • • Applications Packager
  • • Computer Systems Technician

Assessment Documents

  • Trade qualification
  • Employment evidence
  • Portfolio (if required)
  • Passport
  • English test
Check TRA website for current requirements.
ICT Support Technicians nec (ANZSCO 313199) | Australian Occupation Guide